Franz-Senn-Hütte 2147 m, Stubaier Alpen

Privacy Policy

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Privacy Policy

The protection of your personal data is a special concern for us. Therefore, we process your data exclusively based on the legal provisions, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG), and the Telecommunications Act (TKG).

In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.

Responsible Party

Responsible for data processing on this website is:

Thomas Fankhauser
Sole Proprietor
Franz-Senn-Hütte
Schulweg 18 A-6167 Neustift i. St. Austria

Phone: +43 5226 2218 Email: office@franzsennhuette.at
Website: franzsennhuette.at

VAT Number: ATU62115133
Company Register Number: FN 319240x
WKO Membership Number: 7401124

General Processing of Personal Data

We process personal data only to the extent necessary for providing this website, processing inquiries, handling reservations, or due to legal obligations.

Personal data are information with which a person can be identified directly or indirectly, for example name, address, email address, telephone number, IP address, or reservation data.

Access Data / Server Log Files

When visiting this website, technical data are automatically processed by the web server. These may include the following data in particular:

  • IP address
  • Date and time of access
  • Accessed page or file
  • Browser used
  • Operating system used
  • Referrer URL
  • Amount of data transferred
  • Status message of the access

These data are technically necessary to provide the website securely and stably. A merging of these data with other data sources does not take place.

The processing is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the secure, stable, and error-free provision of our website.

Server log files are stored only as long as necessary for technical and security-relevant purposes and are then deleted or anonymized.

Contact

If you contact us by email, telephone, or via a contact form, the data you provide will be processed to handle your inquiry and in case of follow-up questions.

These may include the following data in particular:

  • Name
  • Email address
  • Telephone number
  • Content of the message
  • Reservation or stay data, if provided by you

The processing is based, depending on the content of the inquiry, on Art. 6 para. 1 lit. b GDPR for the implementation of pre-contractual measures or contract fulfillment as well as on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in processing your inquiry.

We do not pass on these data without your consent unless there is a legal obligation or contractual necessity.

Reservations and Booking Requests

If you make a reservation or booking request via our website or linked reservation systems, the personal data required for this are processed.

These may include the following data in particular:

  • Name
  • Contact details
  • Period of stay
  • Number of persons
  • Desired services
  • Payment or cancellation information
  • Notes regarding the reservation

The processing is for the implementation of pre-contractual measures and contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR as well as for compliance with legal retention and documentation obligations pursuant to Art. 6 para. 1 lit. c GDPR.

If reservations are made via external systems, in particular the reservation system of the Alpenverein or other booking platforms, the privacy policies of the respective provider also apply.

Reporting Obligations and Legal Retention

During a stay, legally required guest data may be processed, especially for reporting obligations, invoicing, and tax retention obligations.

The processing is based on legal obligations pursuant to Art. 6 para. 1 lit. c GDPR.

Data subject to legal retention obligations are stored according to the respective applicable legal periods.

Cookies

Our website may use cookies. Cookies are small text files stored on your device.

Technically necessary cookies serve to provide basic functions of the website. These cookies are required for the operation of the website and are processed based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Non-essential cookies, especially for statistics, marketing, or external media, are set only after your consent, if such services are used on this website.

You can configure your browser to be informed about the setting of cookies, to allow cookies only in individual cases, or to exclude cookies entirely. Disabling cookies may restrict the functionality of the website.

Embedded Content and External Links

This website may contain links to external websites. The respective operators are solely responsible for the content and data processing on external websites.

If external content such as maps, videos, weather services, booking systems, or webcams are embedded, personal data, especially IP addresses, may be transmitted to the respective provider.

If such services are not technically necessary, embedding takes place only based on your consent.

Specifically Embedded Services

Fonts (locally hosted)

The fonts used on this website (Fraunces, Inter, Marck Script) are loaded locally from our own server. No connection to servers of Google or other third parties takes place.

Map Display (OpenStreetMap and OpenTopoMap)

On the tour pages, we embed interactive maps. The map tiles are loaded from servers of the OpenStreetMap Foundation (tile.openstreetmap.org, United Kingdom) or the community project OpenTopoMap (tile.opentopomap.org). When calling up a tour page, your IP address is transmitted to the respective map provider. The embedding is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in an appealing presentation of our tour suggestions. More information: Privacy Policy of the OpenStreetMap Foundation

Reservation System (hut-reservation.org)

On the reservation page, the availability calendar of the online reservation system of the Alpenvereine (www.hut-reservation.org) is embedded. When calling this page, your IP address is transmitted to the operator of this system. For reservations via this system, the privacy policy of hut-reservation.org applies additionally.

Webcam and Weather Data

Webcam images and weather data come from our own systems (booking.franzsennhuette.at, hightrails.alpinenetwork.at). No data are transmitted to external third parties.

Web Analysis

Currently, we do not use web analysis tools such as Google Analytics, Matomo, or comparable tracking services.

If web analysis tools are used in the future, this privacy policy will be adjusted accordingly and, if necessary, consent will be obtained.

Newsletter

Currently, we do not offer a newsletter via this website.

If a newsletter is offered in the future, registration will only take place with your explicit consent. You can revoke any given consent at any time.

Data Sharing

Personal data are only shared if this is necessary for contract fulfillment, there is a legal obligation, you have consented, or a legitimate interest exists.

Recipients of personal data may include in particular:

  • IT and hosting service providers
  • Booking and reservation systems
  • Payment service providers
  • Tax consulting and accounting
  • Authorities, as far as legally required
  • Alpenverein or responsible section, as far as necessary in connection with reservation, overnight stay, or billing

If processors are involved, appropriate agreements pursuant to Art. 28 GDPR are concluded as necessary.

Storage Duration

We store personal data only as long as necessary for the respective purposes.

Furthermore, we store data as long as legal retention periods exist or storage is necessary for asserting, exercising, or defending legal claims.

Your Rights

You have the following rights according to the legal provisions:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to revoke given consent

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority.

In Austria, this is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Website: https://www.dsb.gv.at

Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

This website is provided via an encrypted connection whenever possible.

Changes to this Privacy Policy

We reserve the right to adapt this privacy policy if necessary, especially if legal requirements, technical functions of this website, or our data processing change.

Status: July 2026